Workshops - Kenston Henderson

Professional Development Workshops

Create + Cultivate a Thriving Workplace Culture

Experience the thrill of honing communication, leadership, management skills, embracing diversity and inclusion, and mastering the art of conflict resolution. Achieve greatness and take your team’s performance and organization culture to new heights!

Culture Transformation
Professional Development Workshop Programs

Live With Lyfe’s mission is to ignite, inspire, and equip teams and organizations to help them create and cultivate a healthy, thriving, and inclusive workplace. A workplace where everyone is seen, heard, and valued.

Check out our amazing list of sessions, series, and descriptions below; select several, and let’s make it an EPIC year!

1-Hour | 2-Hour | 3-Hour | Full-Day

Customized Training On The Following Topics:

Leadership Professional Development Programs

Frontline Manager Series

Whether you’re a new or seasoned supervisor, staying updated with the latest information and best practices is essential. This series will explore various topics about being an effective supervisor.

We’ll cover topics that hit on the critical areas of supervision: leadership, management, cultural competency, and communication skills. During each session, you will be equipped with best practices and tools to help you better manage your team. Ready for your team to shout from the rooftops, “you’re the best boss in the world”?

Manager Series

In this series, you will have the skills and knowledge to continue operating as a high-achieving manager and lead your team to success. We will discuss topics ranging from communication, problem-solving, management styles, cultural competency, and conflict resolution.

You will also learn how to create and cultivate a culture of respect and trust. Ready to take your management impact to the next level?

DEI Professional Development Programs

The Power of DEI

Diversity, equity, and inclusion (DEI) are critical for building a culture of belonging in any workplace. But how do you ensure that your organization is truly inclusive and that everyone feels valued and heard? In this workshop, we will explore the key principles of DEI and provide practical strategies for fostering a culture of belonging.

Key Objectives

Discover the Why behind DEI: Unravel the driving force behind the need for Diversity, Equity, and Inclusion, understanding how embracing DEI goes beyond compliance and becomes a catalyst for innovation, growth, and long-term success.
Explore Facets of Diversity, Equity, and Inclusion: Delve into the multifaceted world of DEI, examining the dimensions of diversity, the importance of equitable practices, and the essential role of inclusion in fostering a sense of belonging
Examine the Importance of DEI and Its Impact on the Organization: Recognize the undeniable impact DEI has on organizations, from enhancing employee engagement and retention to fostering creativity and adaptability in a rapidly changing business landscape.
Discover the Transformative Power of DEI in Organizational Culture: Witness the powerful synergy that emerges when DEI becomes an intrinsic part of your organizational culture, driving positive change at every level and fostering a collaborative and inclusive environment.
Empower Your Organization to Embrace DEI: Equip your organization with the tools, strategies, and mindset to embed DEI in your DNA, empowering every team member to contribute to and benefit from a diverse and inclusive workplace.

Implicit Bias: Conscious Decision Maker: Becoming Aware of Your Inner Storyteller

Did you know workplace bias loss cost is projected at $64 billion annually? When it comes to biases, we must understand that in the absence of details, our unconscious minds will fill in the gaps with information based on our lived experiences and that of others.

In this session, participants will learn that we all have inner storytellers-or biases that should not be exclusively viewed as good or bad. Instead, we need to become more conscious of whether the story being told is still relevant, helpful, and positive.

Key Takeaways Include:

Discover What Implicit Bias Is: Through thought-provoking discussions and thought exercises, you will gain a comprehensive understanding of what implicit bias is, how it develops, and its implications on our everyday interactions.
Understand Various Types of Biases: We will explore the most common types of biases that wreak havoc in the workplace, including race, gender, age, and more. We can begin to dismantle the stereotypes that hinder progress and foster empathy and understanding.
Breaking Down Biases to Understand: We will dissect biases to identify their real-world impact in the workplace, community, and home. By shining a light on these hidden narratives, we can take proactive steps towards creating a more inclusive and compassionate society.
The Effects of Implicit Bias on Self and Others: Implicit bias not only affects those on the receiving end but also influences our own sense of self and worldview. By examining the emotional, psychological, and social consequences of implicit bias, we will empower ourselves and others to break free from their limitations.
How to Address Implicit Bias as an Individual and Organization: As a Whole Knowledge alone is not enough; action is crucial for fostering meaningful change. We will explore effective strategies to address implicit bias on both an individual and organizational level.

Words Matter: Understanding and Addressing Microaggressions in the Workplace

Microaggressions are subtle but damaging comments or behaviors that can make individuals from marginalized groups feel unwelcome or invalidated in the workplace.

While they may seem harmless, microaggressions can have a negative impact on employee morale, productivity, and retention. In this workshop, we will explore what microaggressions are, how to recognize them, and how to create a more inclusive and respectful workplace.

Key Objectives

Discover the significance of understanding and addressing these micro messages, and learn how fostering an inclusive workspace benefits individuals, teams, and the organization as a whole.
We will explore the nuanced world of micro messages and microaggressions, breaking down their definitions and characteristics. Gain a deeper understanding of the various forms they can take, such as verbal, behavioral, and environmental microaggressions.
Define and Identify Micro Messages: Participants will analyze micro messages and their consequences, helping them grasp the importance of creating a positive and respectful environment.
What Part Team Members Play & What Part Managers Play in Inclusive Workplaces. We will explore how team members can be allies and speak up against microaggressions while managers learn strategies to foster open communication, support marginalized voices, and implement policies that promote inclusivity.
Nurturing an Inclusive Workplace: Will focus on creating an action plan for building an inclusive workplace free from microaggressions.

Cultural Competency: Building Awareness and Understanding Across Differences

Cultural competency is the ability to effectively interact and communicate with individuals from diverse cultures and backgrounds. In today’s global and multicultural world, cultural competency is essential for building strong relationships and achieving success in both personal and professional contexts.

In this workshop, we will explore what cultural competency is, why it’s important, and how to develop and practice it.

Key Takeaways Include:

Understanding Cultural Competency: Discover the significance of cultural competency in today's diverse and globalized world, and grasp its importance in fostering inclusive and harmonious environments.
Developing Self-Awareness: Unraveling Culture and Biases Learn how to develop self-awareness of your own culture, beliefs, and biases, as a foundation for embracing and understanding cultural differences without judgment.
Build Cultural Knowledge: Explore a rich tapestry of cultures, traditions, and perspectives from around the world, fostering cultural intelligence that enables respectful and empathetic interactions with individuals from diverse backgrounds.
Practicing Effective Communication: Enhance your communication skills to navigate cultural differences sensitively and effectively, fostering connections that transcend language barriers and bridge cultural divides.
Taking Action: Embracing Cultural Competency in Daily Life Empowered with newfound awareness and knowledge, participants will be inspired to take action by applying cultural competency principles in their personal and professional lives, fostering a more inclusive and harmonious world.

Understanding Privilege: Exploring Power and Privilege in Society and the Workplace

Privilege is a complex and often uncomfortable topic that can be difficult to discuss. However, understanding privilege is essential for building a more just and equitable society and workplace.

In this workshop, we will explore what privilege is, how it operates in society and the workplace, and how to use our privilege for positive change.

Key Objectives

Understanding privilege: Participants will learn about the definition and various forms of privilege, including how it operates in society and the workplace.
Examining our own privilege: Participants will learn how to examine their own privilege and the ways in which it has benefited them.
Recognizing the impact of privilege: Participants will learn how privilege can impact others, including how it can create and perpetuate systemic inequalities in society and the workplace
Building empathy and understanding
Taking action: Participants will leave the workshop with an action plan for using their privilege to create positive change, including specific steps they can take to challenge systemic inequalities and promote equity in their personal and professional lives.

Other Sessions under DEI Program:

Effective Communication Professional Development Programs

Communicating with Tact & Diplomacy

Healthy communication is when you are able to assert your ideas or opinions, knowing what to say and how to say it without damaging the relationship by causing offense.

Tact is a form of communication that allows you to give difficult feedback, communicate sensitive information, and say the right thing to preserve a relationship. Both tact and diplomacy are necessary skills to having healthy communication

Key Objectives

Know How Your Mood Impacts Communication: Recognize the profound impact of emotions on communication, gaining insights into how mood influences our message delivery and learning strategies to manage emotions constructively during interactions.
Discover How to Communicate with Tact and Diplomacy: Unveil the secrets of tactful and diplomatic communication, understanding the power of choosing words carefully and cultivating empathy to foster understanding and positive outcomes.
Apply Effective Listening Skills: Develop active listening skills that go beyond hearing words, enabling you to genuinely understand others' perspectives and respond thoughtfully, creating a strong foundation for meaningful connections.
Know How to Prepare for Uncomfortable Conversations: Equip yourself with practical techniques to prepare for challenging or uncomfortable conversations, empowering you to approach them confidently and constructively, even in high-stress situations.
Explore How to Manage Difficult Conversations: Dive into the art of managing difficult conversations, discovering strategies to de-escalate tension, find common ground, and collaboratively work towards resolutions, fostering healthier and more productive interactions.

Connection: Everyone Communicates Few Connect

World-renowned leadership expert John C. Maxwell says if you want to succeed, you must learn how to connect with people. And while it may seem like some folks are just born with it, the fact is anyone can learn how to make every communication an opportunity for a powerful connection.

The ability to connect with others is a major determining factor in reaching your full potential. It’s no secret! Connecting is a skill you can learn and apply in your personal, professional.

Key Takeaways Include:

Identify and Find Common Ground: Learn how to identify common ground and shared values with others, creating a strong foundation for meaningful connections that transcend differences.
Keeping Your Communication Simple: Uncover the power of simplicity in communication, where clear and concise messaging enhances understanding and fosters stronger connections.
Capturing People's Interest: Explore the art of captivating interest through engaging storytelling, relatable anecdotes, and compelling content that resonates with your audience.
The Importance of Inspiring People: Discover the transformative impact of inspirational communication, inspiring others to embrace positive change and take action towards shared goals.
Staying Authentic in All Your Relationships: Embrace authenticity as the key to building trust and deeper connections, empowering you to be genuine, vulnerable, and empathetic in all your relationships.

Active Listening - Techniques for Improving Communication and Building Stronger Relationships

Active listening is an essential skill for effective communication and building stronger relationships. It involves fully engaging with the speaker, paying attention to nonverbal cues, and responding in a way that shows understanding and empathy.

In this workshop, we will explore techniques for active listening, including how to be fully present in the moment and build stronger connections with others.

Key Objectives

Participants will learn about the definition and benefits of active listening.
Participants will learn how to practice mindfulness and be fully present in the moment, including techniques for reducing distractions and improving focus.
Participants will learn how to pay attention to nonverbal cues, including body language, tone of voice, and facial expressions, and how to use these cues to better understand the speaker's message.
Participants will leave the workshop with an action plan for improving their active listening skills and building stronger connections with others.

When Customer Service Meets Customer Experience: Elevating Your Organization's Connection

Did you know that 86% of customers are willing to pay more for a better customer experience?

In this transformative workshop, we invite you to unlock the secrets of creating a seamless blend of exceptional customer service and memorable customer experiences, elevating your organization’s connection with clients and fostering customer loyalty like never before.

Key Takeaways Include:

The Art of Customer Service: Understanding the Key Components Discover the crucial elements of outstanding customer service and how they form the foundation for exceptional customer experiences, allowing you to stand out in a competitive market.
Designing Memorable Customer Experiences: Learn how to craft unforgettable customer experiences that resonate with your brand's values and leave a lasting positive impression on your customers, ensuring they become brand ambassadors.
Empowering Your Company Culture: Equip your entire organization with practical skills to effectively engage with both internal and external customers, handle inquiries and complaints empathetically, and turn challenging situations into opportunities for delight.
Going Beyond Satisfaction: Explore strategies to go beyond satisfying customer needs and expectations and focus on creating moments of delight that generate long-term loyalty and advocacy.
Measuring and Improving Customer Experience: Learn how to measure the impact of your customer service and experience efforts, gather valuable feedback, and continuously improve your approach to create a customer-centric culture.

Other Sessions under Effective Communication Program:

Personal Development Programs

Self-Leadership-Stand Up and Lead Yourself

“Self leaders know that unlocking who they are, their talents, where they are going, and their ability to influence themselves–is the key”. Your success in life both personally and professionally ultimately points to your ability to effectively influence yourself. When you are confident, courageous, and have made the decision that you will no longer be passive but you will stand up and lead yourself well, then true self-leadership begins.

Key Takeaways Include:

Discover What Self-Leadership Is: Unravel the true essence of self-leadership, understanding how it goes beyond traditional leadership roles and empowers you to take ownership of your life's direction.
Discover and Cultivate a Winning Mindset: Learn the power of a winning mindset, where challenges become stepping stones, setbacks become opportunities, and success is within your reach with the right attitude.
Become Aware of Self-Defeating Emotions: Develop emotional intelligence by becoming aware of self-defeating emotions that hinder personal growth, and learn strategies to channel emotions positively.
Identify and Debunk Self-Leadership F.E.A.R: Challenge and debunk the fears that hold you back from stepping into your full potential as a self-leader, empowering you to embrace uncertainty and embrace growth.
Stand Up and Lead Yourself: Empower yourself to embrace self-leadership with confidence, standing tall as the captain of your own ship, navigating life's challenges with resilience and determination.

Mental Health in the Workplace: Game Changer Strategies for Creating a Supportive and Productive Environment

Mental health is an important aspect of overall well-being, and it can have a significant impact on workplace productivity and relationships. In this workshop, we will explore strategies for creating a supportive and productive environment for mental health in the workplace, including techniques for reducing stigma, promoting self-care, and providing resources for support.

Key Objectives

Understanding mental health in the workplace: Participants will learn about the impact of mental health on workplace productivity and relationships, as well as common mental health challenges faced by employees.
Reducing stigma: Participants will learn how to reduce stigma around mental health in the workplace, including techniques for promoting open communication, offering support, and providing education on mental health.
Providing resources for support: Participants will learn about resources for mental health support, including employee assistance programs, counseling services, and community resources.
Creating a plan for mental health support

Burnout is Preventable: Strategies for Prioritizing Self-Care and Avoiding Burnout in the Workplace

Burnout is a common problem in the workplace, affecting many employees across different industries and roles. It can lead to decreased productivity, increased absenteeism, and even physical and mental health problems. However, burnout is preventable. In this workshop, we will explore strategies for prioritizing self-care and avoiding burnout in the workplace.

Key Takeaways Include:

Understanding burnout: Participants will learn about the definition and causes of burnout, including the signs and symptoms to look out for.
Building resilience: Participants will learn about the importance of building resilience
Prioritizing self-care: Participants will learn how to prioritize self-care and set boundaries in the workplace
Fostering a supportive workplace culture
Taking action: Participants will leave the workshop with an action plan for prioritizing self-care and avoiding burnout

Getting Through the Holidays Stress-Free: Techniques for Managing Stress and Promoting Wellbeing During the Holiday Season

The holiday season can be a time of joy and celebration, but it can also be a time of stress and overwhelm.

In this workshop, we will explore techniques for managing stress and promoting well-being during the holiday season, including mindfulness techniques, time management strategies, and tips for setting healthy boundaries

Key Objectives

Understanding holiday stress: Participants will learn about the common causes of holiday stress and how it can impact mental health and well-being.
Mindfulness techniques: Participants will learn how to practice mindfulness and reduce stress, including techniques for deep breathing, meditation, and body scan.
Time management strategies: Participants will learn how to manage their time effectively and prioritize self-care, including techniques for setting realistic expectations and saying no to excessive demands.
Tips for setting healthy boundaries: Participants will learn how to set healthy boundaries with family, friends, and colleagues, including techniques for assertive communication and self-advocacy.
Creating a holiday self-care plan: Participants will leave the workshop with a personalized self-care plan for managing stress and promoting well-being during the holiday season, including specific techniques they can use to practice self-care and reduce stress.

Create + Cultivate a Thriving Workplace Culture

Culture Transformation
Professional Development Workshop Programs